Contact Us

If you have any queries, suggestions or complaints please contact us.

Real Rewards

For help or queries regarding your Real Rewards account you can contact our Rewards Helpdesk via;

Webchat - The fastest way to get a query or question answered is through our webchat team. Click the 'Chat with us' button on the bottom of your screen to start a chat.

If you cannot access our chat you can also  email us @ help@realrewards.ie but Please remember -  if you have a query on your Real Rewards account you will need to validate your identity before you can respond with any information on your personal account. Please ensure you include 3 of the 4 criteria below in your email, to ensure a fast response from our team.

  • Name
  • Address
  • DOB
  • Fob number

Or you can Phone us on : 0818 220 088 or Landline 01 9068881

Opening Hours: 9am – 6pm Monday - Friday,  9am - 6pm Saturday, 11am - 5pm Sunday.

Getaway Breaks

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Online Shopping

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Products Complaints

If you have any complaints about our products, please use our Complaints Form below, or via post:
Food Safety & Quality Team, SuperValu Head Office, Tramore Road, Cork or call us on 1850 211 840

For all other queries, contact your local store directly.
See our Store Locator for store contact details.

General Enquiry

By making this query you should be aware that Musgrave will use the information you supplied (including your name and personal data supplied by you) to process the query and we may pass this information (including your personal data) on to the store, agents and advisers who may be relevant to this query as it is within our legitimate interests to do so. Otherwise we may not be able to take any action in relation to the issues you raised. If you do not wish us to process your information in this way, we will endeavour to resolve on your behalf:

Product Details

Max filesize: 50M

Your Details

By making this complaint you should be aware that Musgrave will use the information you supplied (including your name and personal data supplied by you) to process the complaint and we may pass this information (including your personal data) on to suppliers, agents and advisers who may be relevant to the complaint as it is within our legitimate interests to do so. Otherwise we may not be able to take any action in relation to the issues you raised. If you do not wish us to process your information in this way, we will endeavour to resolve with our supplier on your behalf.

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